Legal

Privacy Policy

Last updated: September 28, 2026

Prestige Auto & Transmission Repair Inc. (“Prestige,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect through our website, prestigeatr.com, how we use and share it, and the choices available to you.

1. Information We Collect

Information you provide.When you submit our contact form, we collect your name, phone number, email address, and the subject and content of your message. You may also choose to provide your company name and your vehicle's year, make, and model.

Information collected automatically. When you visit our website, we and our service providers may collect:

  • Usage data — pages visited, referring website, and general device, browser, and country information, collected in aggregate through Vercel Web Analytics without cookies. This data does not identify you personally.
  • Technical data — your IP address, browser type, and request details, which are processed by our hosting provider to deliver the website and protect it against abuse.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, prepare estimates, and schedule service.
  • Send you an automatic email confirming that we received your message.
  • Follow up regarding the service of your vehicle.
  • Protect our website and contact form against spam, fraud, and abuse.
  • Understand how our website is used and improve its content.
  • Comply with applicable legal obligations.

We do not sell or rent your personal information, and we do not share it with third parties for their own marketing purposes. We will not add you to a marketing mailing list without your consent.

3. How We Share Your Information

We share personal information only with the service providers that help us operate our website and respond to you, and only as needed for those purposes:

  • Vercel — website hosting, security, and privacy-focused analytics. Vercel Privacy Policy
  • Resend — delivery of contact form submissions to our team and of confirmation emails to you. Resend Privacy Policy
  • Google — the map embedded on our Contact page and links to our Google Business Profile and reviews. Google may collect information, including through cookies, when you view or interact with these features. Google Privacy Policy

We may also disclose information when required by law, to respond to legal process, or to protect the rights, property, or safety of Prestige, our customers, or others.

4. Cookies and Similar Technologies

Our website does not use advertising or tracking cookies, and our analytics do not rely on cookies. To help pages load faster and remain available offline, your browser may store copies of our pages and images in its local cache; this cache contains no personal information and can be cleared at any time through your browser settings.

The Google Maps embed on our Contact page is provided by Google and may set its own cookies, which are governed by Google's privacy policy.

Some browsers offer a “Do Not Track” setting. Because we do not track visitors across websites, our practices are the same whether or not this setting is enabled.

5. Data Retention

We keep contact form submissions and related correspondence only for as long as necessary to respond to your inquiry, provide and document our services, and meet our legal and accounting obligations. IP addresses used to limit repeated form submissions are held only temporarily in server memory and are not stored in a database.

We do not collect or store payment information through our website. All payments are handled in person at our shop.

6. Your Choices and Rights

You may contact us at any time to:

  • Request access to the personal information we hold about you.
  • Request that we correct or delete your personal information.
  • Ask us to stop contacting you.

To make a request, email us at contact@prestigeatr.com or call (239) 243-8086. We may need to verify your identity before fulfilling your request, and we will respond within a reasonable time. We will not treat you differently for exercising these rights.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information, including encrypted HTTPS connections, spam and abuse protections on our contact form, and access limited to the team members who need it to serve you. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Links to Other Websites

Our website contains links to third-party websites, such as Google Maps. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Prestige Auto & Transmission Repair Inc.

2411 Fowler St, Fort Myers, FL 33901

Phone: (239) 243-8086

Email: contact@prestigeatr.com